Opening Hours - FAQs

  • Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays

Thank you for visiting Bennetts Travel Insurance

Due to the current and ever changing position in relation to COVID-19, we have made the decision to suspend sales of our products for the time being.

New policies are not currently available online or via our call centre. If you have an existing policy that you need to amend please contact us by email at bennettstravel@brokersure.com

If you are an existing policy holder and need to make a claim, then please refer to your policy wording issued at purchase for ways you can do this. Please note that our claims team are extremely busy at this moment in time and the quickest way of raising a new claim is using the online facility at http://www.submitaclaim.co.uk/ben

We apologise for any inconvenience, we hope to be back up and running again in the near future.

MaPS - Medical Travel Insurance Directory

What is the Money and Pension scheme (MaPs) Medical Directory?

The MaPS Medical Travel Insurance Directory has been set up for consumers who are struggling to navigate the market due to serious medical conditions affecting their quotes. This includes consumers who have had medical conditions excluded, or a high additional premium added in connection with these conditions. The directory gives consumers access to several specialist providers.

What we can do to help?

If you would like a quotation to cover your medical conditions when travelling you can get an instant online quote by clicking here. Alternatively please contact our friendly call centre and we will be happy to assist you and provide a quotation.

How can I access/contact the Medical Firm Directory?

Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s:

Customer Contact Centre: call 0800 138 7777 (Monday to Friday - 8am to 6pm)
Website: The Money Advice Service Medical Travel Directory
Email: traveldirectory@maps.org.uk

Extra Information about the Directory

A short video is provided below created by MaPS to explain any further details about the directory.

Need help?

UK Customer Services - please call

Open Open Monday to Friday 8:30am to 6pm, Saturday 8:30am to 4pm and closed Sundays.
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(Calls may be monitored or recorded)

Contact details can be found in your policy documentation

Available 24 hours a day, every day